Pre approval refund advance

[Kutiemee]

So I had a pre approval for refund advance but now it says I am found not eligible? Why would that be?

[Latri111]

seems as if they are doing alot of people like this, myself included. i spoke to someone and they do not know why this is happening, they can only see decline on their end. 

[CatinaT1]

You should have an email. Be sure to check your spam folder if you don't have an email.