I never received my turbo tax prepaid card in the mail

[l05a26h28]

Did you ever receive it?

[Critter]

·         Please contact Turbo Prepaid Visa Card for questions about your card or account. You can contact them by calling toll-free at (888) 285-4169.

·         Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #1 again, enter SS# if prompted and continue following the instruction

[xmasbaby0]

blank post

[nydia09]

It has been more than 21 days since I completed my tax return in my taxes my address inf is right, yet i have not received my turbo debit card and the system is good for nothing it keeps saying that information put is invalid its frustrating and I cant seem to find one human being in this forsaken company that can help me with this issue, so what can I do??

[JakailaLO]

Please view the answer posted above from Critter. 

[Runderwood7362]

I still have not received my turbo tax card in the mail

[Runderwood7362]

I have tried the number multiple times without success, I've never had a card in my name but the recording says I have multiple cards. What do I do? I need a card

[SForrestLO]

@Runderwood7362

You can contact customer service. https://turbodebitcard.intuit.com/contact-us

[Anonymous]

Here is more information on When you will receive your Turbo Visa Debit card. There is a toll free number listed in our FAQ you should call if your card is taking an extremely long time to arrive. If and when you call, select option 2 and enter your personal information. 

[shasta9898]

Call [phone number removed].   Select option 2

Its green dot headquarters.  They can tell you everything you wanna know!

[Sharron1]

The phone number is gone,  but i think i might know what number you called, what is the best time to call? Please help i never received my debit card either and I'm warning everyone that will listen about turbo tax

[xmasbaby0]

It is unsafe to post phone numbers here--TurboTax protects its users from that.  So any personal phone numbers are removed immediately by the filters.

[Sharron1]

There is no one answering, and i've ordered a replacement and never received that one.  I have my refund on the card and i have been laid off because of the quarantine,  i need that money badly please hellppp

[Sharron1]

Please help i can't reach a live person and i have not received my card and it's been well over 15 days. My refund is on the card and I'm laid off right now, i NSF access to my money asap