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Vp47
Level 4

No refund yet

No refund yet. My DDD is 2/26. I've never had this problem before. I have always gotten my refund the day before my DDD. Since 2015 I have used TT and CK but this is the 1st time I did not use their highest package and this happens. Has anyone else had this problem. 

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10 Replies
red8820
Returning Member

No refund yet

same and when I spoke to them earlier they said we just have to wait to it is processed but that they already took out their fees!

CatinaT1
Expert Alumni

No refund yet

While you do get a date from the Internal Revenue Service as to when your refund should be available, they do not specify exact times. If you have a deposit date of today and have not received your refund yet, be patient.

 

There are no fixed times or hours when you can receive your 2024 tax refund during the 2025 Tax Season.

 

Additionally, each bank varies on when they post direct deposits. Even if your bank "usually" posts direct deposits at a certain time, they may handle Tax Refunds differently. Some banks might post once in the morning and once in the afternoon, only one time a day, and some may instantly.

 

In the Community, we do not have access to your TurboTax account and can not tell you where your refund is or why you do not have your deposit yet.

 

If your refund date has passed and you have not received your refund, it may be that your direct deposit, for a variety of reasons, was not able to be completed and your refund is coming as a paper check to the address on your return.

 

If you need to call TurboTax Customer service, here is a link:  Turbo Tax Customer Service 

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Sibarra91
New Member

No refund yet

I’m haven the same. I got the date for 2-26 and I still haven’t got money. Now I look at my turbo taxes n it says pending. Like what pending. ? Is it already being in the process to be send to my bank?  I spoke with someone who didn’t understand me I have bills n rent to pay ! Like turbo give me my money. 

Vp47
Level 4

No refund yet

TT is giving the same answer to everyone on here. 

Vp47
Level 4

No refund yet

I know what you mean it's the same for me. TT is just giving everyone the run around. They keep saying that Sbtpg has not sent it but they say they have and my bank says it has not received it. 

CatinaT1
Expert Alumni

No refund yet

From what I am seeing, your status changes to pending just before a deposit is made.

 

@Sibarra91 

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red8820
Returning Member

No refund yet

I finally got the email now just waiting for it to deposit

Vp47
Level 4

No refund yet

I got my email say my taxes are on the way yesterday still no money.

red8820
Returning Member

No refund yet

Really?

Vp47
Level 4

No refund yet

They told maybe later today. But who knows I have never had this problem before. 

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