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My tax return hasn't arrived yet and on the tax home page it says ready to mail and I never received an email confirming that it was accepted, what should I do?

 
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5 Replies

My tax return hasn't arrived yet and on the tax home page it says ready to mail and I never received an email confirming that it was accepted, what should I do?

Sorry but if you see  Printed or Ready to Mail that  means you had  to actually print out your tax return , ink sign it  and mail it to the IRS or state yourself.  So if you didn't mail it then it has not been filed yet.  And it will always say Ready to Mail.  Turbo Tax doesn’t know if or when you mailed it and the IRS doesn’t update Turbo Tax when they get your mailed return.    You can try to switch to efile.   Click on Add a State to let you back into your return.

  https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

 

Or if you want to mail a return from the Online version

https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

 

Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.

 

 

To change to e-filing:

https://ttlc.intuit.com/questions/3399683-how-do-i-change-from-mail-to-e-file-in-turbotax-online?jum...

acostar71
Returning Member

My tax return hasn't arrived yet and on the tax home page it says ready to mail and I never received an email confirming that it was accepted, what should I do?

I did I send everything to the IRS 

acostar71
Returning Member

My tax return hasn't arrived yet and on the tax home page it says ready to mail and I never received an email confirming that it was accepted, what should I do?

When my tax refund gonna be here

acostar71
Returning Member

My tax return hasn't arrived yet and on the tax home page it says ready to mail and I never received an email confirming that it was accepted, what should I do?

Answer me please 

My tax return hasn't arrived yet and on the tax home page it says ready to mail and I never received an email confirming that it was accepted, what should I do?

@acostar71 the IRS is woefully backlogged, so if you mailed the return to the IRS, assume it's going to be 6-9 months from the time you mailed it.  here is what the IRS website states: 

 

As of July 1, 2022, we had 11.4 million unprocessed individual tax year 2021 returns. Of these, 1.9 million returns require error correction or other special handling, and 9.5 million are paper returns waiting to be reviewed and processed. This work does not typically require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If a correction is made to any Recovery Rebate Credit, Child Tax Credit, Earned Income Tax Credit or Additional Child Tax Credit claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Tax Season Refund Frequently Asked Questions.

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to January 2022 and continue to work the returns that need to be manually reviewed due to errors. We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before January 2022 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

 

 

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