Missing a large amount from my refund

[Simpsonebone]

Hello,

I received my refund a little over two months later after filing, however the amount was lower than expected. I am missing 1,400 and I don’t know what to do. I tried contacting the IRS over 40 times, but there is never an answer. I am at the point where I no longer know what to do. Please help.

[DoninGA]

Does the IRS website indicate that you were sent less than what was reported on your federal tax return Form 1040 Line 34? - https://www.irs.gov/refunds

If your refund is short $1,400 then that is because you said you did not receive the 3rd stimulus payment and the IRS has records that show you were sent the 3rd stimulus payment so they removed the $1,400 Recovery Rebate Credit that was entered on Form 1040 Line 30.

Go to this IRS website for your tax account to see if the 3rd stimulus payment is entered - https://www.irs.gov/payments/your-online-account

If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment - https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p...

[Simpsonebone]

Hello, yes I see it on my bank statement now for the economic impact in May, thanks. I thought I only received two stimulus checks.

[nu-athena]

@Simpsonebone @DoninGA 

I just got off the phone with the irs, I was able to get through by using phone prompts that I want to set up a payment. 

I just got off the phone with the IRS. They told me TPG had their bank account numbers take $1368 of my refund, then my bank account numbers took 4138.11. The irs issued me $5506.11.  The irs stated this is how I had my refund set up, which is insane. Id never in my life set up my account for Turbo tax to steal that much. They said I owed no debt I already paid it off. 

They told me to file form for tax preparation fraud form 14157a

So I'm filling that out now.