Lost or stolen turbo debit card

[JeanneLO]

To report a card lost or stolen for your Turbo Visa Debit Card you can login to TurboDebitCard.com or call toll-free at (888) 285-4169 

Follow these steps if you call:

1. Listen to the recording (you cannot skip it) 
2. Press 2 to continue using the automated system.
3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
5. Follow the prompts to report the lost/stolen card and request a replacement.

[Kandie09]

My card was lost or stolen an I cannot get ahold of this number you guys told me to call please help

[DeanM15]

I no longer have access to my Turbo Visa Debit Card:

If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

[Momof3Warriors]

Greendot and turbo tax stole my money

21000 dollard 

[DoninGA]

@Momof3Warriors 

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

The Turbo Visa Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation.

[Momof3Warriors]

So why does it say they can't take my call and to go online to access account and i cant they blocked my account

[DoninGA]

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@Momof3Warriors wrote:

So why does it say they can't take my call and to go online to access account and i cant they blocked my account

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Try the methods in this link to contact Green Dot customer service - https://www.wikihow.com/Contact-Green-Dot

[Andreasha99]

hello  my name is [removed].  I have two purchases that I didn't  purchase. 1 is for 300 and  the 2 is for 400. I would like  to  dispute the charges  because  I have reason  to  believe  someone  one watched use my debit card who was family  member. I had  no recollection of the  theft. The purchases  were  made  at rite aid  and  a family member  had  business  there. I just  don't  know  how they got access .lost

[AkinaLO]

Please report your card lost or stolen to Turbo Visa Debit Card you can log in to TurboDebitCard.com or call toll-free at (888) 285-4169. 

Please don't share any personal information here because this is an online forum.

[Lovegod77-]

I lost my Turbo Card Need A Replacement Card.

[mesquitebean]

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@ Lovegod77- wrote:

I lost my Turbo Card Need A Replacement Card.

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This is a public user community forum.   Did you read this entire thread?  The contact info for the Turbo Visa Debit Card is mentioned several times.