You'll need to sign in or create an account to connect with an expert.
form 3911 is initiated by the IRS in response to a refund inquiry. try this
In most cases, you should get a letter in the mail if there is an issue with your taxes.
try calling this number: 800-829-1954. but the IRS is so messed up with the second stimulus and paper returns don't be surprised if you don't get thru
the only other number is the general number 800-829-1040
First choose your language.
Then 2
Then 1
Then 3
Then 2
When asked for SSN do nothing it will ask twice
Then 2
Then 4
You should then be transferred to an agent, but there is likely to be a long wait or disconnect.
my brother-in-law is also waiting for an amendment refund.
The IRS apparently is still way behind on processing paper returns, including 1040-X.
Form 3911 looks like something they send to you , so you have to figure out how to trigger them sending you that form.
No, I never receive any communication since I changed address and informed IRS using appropriate forms. No communication for almost one year but upon some forum members advice, I sent them form 3911 myself three times and no response yet. I requested Local Taxpayer advocate based on this forum recommendation, but no response.
The solution looks good to me is to request this refund with 2020 return filing so I could get 2020 and previous refunds together, but I don't know how to do this and if this is possible? This is a reason I am requesting here for some suggestion.
By the way my 1040X was processed and accepted for refund on October 2019 and you can imaging this is really too long now. And my refund stuck at IRS and am finding ways to communicate and have no letter or email or any form of communication from IRS.
form 3911 is initiated by the IRS in response to a refund inquiry. try this
In most cases, you should get a letter in the mail if there is an issue with your taxes.
try calling this number: 800-829-1954. but the IRS is so messed up with the second stimulus and paper returns don't be surprised if you don't get thru
the only other number is the general number 800-829-1040
First choose your language.
Then 2
Then 1
Then 3
Then 2
When asked for SSN do nothing it will ask twice
Then 2
Then 4
You should then be transferred to an agent, but there is likely to be a long wait or disconnect.
I tried this solution again. And here is a response after several tries since morning.
[phone number removed] is useless, there is no way to connect with agent at this stage since everything is automated right now.
[phone number removed] With this number, every time call is disconnected due to overload volume. Asking to call on some other day as usual or after long wait disconnect without notice or agent's call back option.
I have been trying IRS numbers for almost several months and same issue and not of use. This is a big mess and am surprised that there is no way left to request my money back! The last hope is to request with my 2020 return but seems there is no solution!
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
noah44
Level 1
pwco641961
New Member
Dzine07
New Member
ke-mccoy
New Member
52d0e066acac
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.