You'll need to sign in or create an account to connect with an expert.
So Turbo Tax did take the fees out of your account? There is nothing you can do now. When the IRS does send your refund they won't take out fees out. Except maybe the Pay with Refund Service charge if they didn't already take that one out of your account.
When you filed and selected to have the fees deducted from your refund you had to agree to them taking it out of your account if the IRS doesn't send it like in 39 days. It was on the screen. A lot of people go through the screens too fast and don't read them close.
Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...
Then when the IRS does send your refund they won't take the fees out again.
And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it. Check your spam folder for emails.
I didn’t agree for them to take the money out of my checking account directly but I did agree for them to take it out of my refund I’ll check my emails I don’t have anything stating that they’re going to take money out of my account but I received a letter saying that they received the money I’m confused still but I’m going to check and make sure that I get all my money and no extra fees should be coming out whenever I get my money
But you did agree to having the fees withheld from you bank account not only once by TWICE in the program and if you failed to read or understand the terms of the contract it is not the fault of the TT program. If you want to see the contract you had 2 chances to view and save when you signed the agreements then do so now. Save a PDF with the worksheets to read the contract if you have not yet done so.
NOTE: When you open your return back up, do not make any changes in it if it's already been filed. If you later have to amend the return, it has to start off exactly as it was when it was originally filed.
NOTE: Remember all PDF tax documents and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc. Be sure to store them safely and securely to guard against computer theft, hacking, etc.
So Turbo Tax did take the fees out of your account? There is nothing you can do now. When the IRS does send your refund they won't take out fees out. Except maybe the Pay with Refund Service charge if they didn't already take that one out of your account.
When you filed and selected to have the fees deducted from your refund you had to agree to them taking it out of your account if the IRS doesn't send it like in 39 days. It was on the screen. A lot of people go through the screens too fast and don't read them close.
No they took all Their fees and I feel like they should’ve Stall me out because I didn’t tell the IRS to take all day giving them they money that was an unexpected charge that I wasn’t expecting out of my account I’m just saying it got paid but I like to have all my finances in order
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
rkad29
Level 3
Baldr
New Member
solankinb
New Member
Ofelia m
New Member
Ashley3191989
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.