I was charged a fee while filing my taxes. The IRS is holding my refund due to not having certain forms. Can the fee be refunded and deferred for the time being?

[sarahoob11]

The forms the IRS is asking for are impossible for me to provide because my employer fraudulently filed my taxes.

[VolvoGirl]

Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[sarahoob11]

I've spoken to someone on the phone already and she acted dumbfounded and was no help. Just kinda hoping I may get a different response here from someone. Thanks.