I need to report a card lost

[Critter]

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

[DWakley]

I have called to get no answer and online it wants me to enter a card number. My card is lost therefore I dont know the number. Any recommendations on how to get ahold of someone

[JohnB5677]

 If you received a notification that you will be receiving your stimulus payment from the IRS on your prepaid debit card and no longer have access to it, we will have information coming shortly. 

We encourage you to visit this site, where we are continually updating with the latest information and guidance. We know everyone is anxious to get their stimulus money and we are committed to helping our customers get access to their stimulus payment as fast as possible.