I got emails saying that I'd get an advance and that I wont get advance. trying to figure out if I will or not. I shouldn't have to pay $30 to ask a person that.

[MichelleLO]

The Refund Advance program is run through First Century Bank, a partner site, and they are responsible for determining if you qualify. Please see  the below TurboTax FAQ for additional information about the Refund Advance program:

About Refund Advance

[Simplelife21]

When did u file, when was it accepted and which company sent the emails 

[Steph08]

Who did the email come from? Trying to figure out if I was approved or not as well. As I submitted for an advance last week and haven't seen a single email about approval or denial. 

[EbonyA]

Please review the How will I know if I'm approved for Refund Advance and how long does it usually take? section of the FAQ below for further details:

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

[Steph08]

EbonyA, I have read both areas and neither answer my question. 

[EbonyA]

The FAQ states that if you are approved, you will then be notified of of the approval amount via email along with further details for accessing the temporary card. 

[Steph08]

@EbonyA  Right, but who will the email be coming from? I already have my card and created the turbo card account. I still have yet to hear anything about the advance approval. And my return was accepted yesterday. 

[EbonyA]

@Steph08 the email is either going to come from Intuit or First Century Bank.

[Scrain]

I called them, regardless of what you read on this site, the person I spoke to at First Century Bank said if you’re denied its takes up to 30 days to receive a denial letter. What doesn’t make any sense to me is, I got an email from Green Dot that said I was denied before the IRS even accepted my return. I have checked my email continuously every day since I filed. I keep getting emails to finish setting up my Turbo Tax Debit Card, which is already completely set up, but no email from First Century Bank. I had to search this website for a number to call. Such a waste of time, and very misleading. Mind you, I don’t even want the Turbo Tax Debit Card.