Re: I called [phone number removed] to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

Vakruz33 · ‎April 16, 2020

What did you do to get it resolved?

DaraLO · ‎April 16, 2020

@Vakruz33 Try these steps to reach a live representative when you call.

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Naomi232425 · ‎April 25, 2020

In the 2017-2018 taxes I filled the taxes using the turbo tax application. I received my refund from the state of Massachusetts and the state of Pennsylvania. I never received the card with my federal refund. For the following year of taxes I did not fill it by turbo tax fearing that the same thing would happen to me. This year 2020 I have filled them again with turbo tax, hoping that they will return the money from the 2017-2018 taxes.

mimirod · ‎April 25, 2020

I got a new card

mimirod · ‎April 25, 2020

@Naomi232425 Are you reaching out to customer service

sweetto · ‎June 17, 2020

Dupute

Docsden123 · ‎February 16, 2021

Replacement card

KatrinaLO · ‎February 16, 2021

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

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I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

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I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

I called 888 285-4169 to ask about my card I never received after the system asked for my social, birthday and zip it ask for the last four digits of a card I don't have!

Get more help

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