I am trying to open my saved return file to continue with my 2019 taxes. I get error 102345 on both the primary and backup files. What gives?

[DoninGA]

See this TurboTax support FAQ for the error - https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-102345-or-error-1932147737-occu...

If you are still receiving the error after going through FAQ, then contact TurboTax support for assistance.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[091845vh]

I AM TRYING TO OPEN MY SAVED 2019 TAX RETURN AND I GET A CODE 102345. PLEASE RESPOND.

[DoninGA]

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@091845vh wrote:

I AM TRYING TO OPEN MY SAVED 2019 TAX RETURN AND I GET A CODE 102345. PLEASE RESPOND.

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See this TurboTax support FAQ for the error - https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-102345-or-error-1932147737-occu...

[rsa14]

Same issue - I spent over a week on my return, and now file doesn't open. Do you have a repair tool or can someone look at this error?

Software is up to date - maybe I shouldn't have updated?

[KristinaK]

See if this Help article might help. See if this Help article might help.