I am getting a rejection code of F8962-006-01

[ltonya77]

I was told it was nothing we were doing wrong the aystem was not doing something, so issue would be corrected on February 3rd

[ltonya77]

So why are all of us getting the message to return and efile ON or after the 3rd?  So you saying we dont need to refile till the 4th??? 

[hopeicanfixmyproblem]

Sounds like it's their fault (turbotax) and they're making us wait for our money. I paid over $100 for this and they don't even have their software setup correctly lol, other tax preparing websites seem to not be having this problem. What a sham. We deserve a discount for this.

[Destiny23]

I’m having this issue as well. It’s absolutely ridiculous. Since it’s “rejected” can’t I file elsewhere since it never went through. I’m sick of seeing the same old computerized responses from “turbo tax experts”. Give us real answers!! People have paid cash for this to be happening and not receiving any helpful information!

[thegatos]

TurboTax should give us a discount for it ...

Everybody who is doing taxes asap because they need it, should receive a discount 

What about a that?

[Longhairedbiker]

I second that notion... First, they reject me for the Refund Advance, then they get my tax return rejected and delayed a week. This is my 3rd year using TurboTax, not sure if there will be a 4th unless this is made right. 

[rwa12141977]

Total Bull**bleep**!! Same situation here!! IRS and Turbo Tax suck!

[Taylorfox863]

Same!!!! I got rejected twice so I’ll wait to Friday and pray . I received healthcare two months , worked and also got unemployment. I’m using 2019 look back with 2 children , ctc and eic with a missing stimulus . I’m glad I’m not the only one because I was super worried when I couldn’t fix the issue. 

[ltonya77]

the message says to resubmit on or after February 3rd, so your comment to someone said to efile after that day, why did the generated message not say the 4th?

[Taylorfox863]

Mine said feb 3rd but I’m waiting till Friday just to be safe. I heard if they reject you 3 times then you have to mail in. 

[da75371]

I had the same issue and went to another online tax prep site which cost me less. The issue is with Turbo Tax calculation of line 5, it should come to 133%. The IRS accepted my return within about 5 minutes. I even ended up with more return on my State Tax as Turbo Tax had me owing. Turbo Tax sent a message stating this issue would be fixed by Feb 3rd.  I used Turbo Tax in the past with no problems but this year I suspect something is wrong with the system and their price is higher with processing fees.  

[Destiny23]

What tax site did you end up going to that worked for you if you don’t mind me asking?

[da75371]

The site is freetaxusa.com

[Destiny23]

This site ended up working fine for you even after the rejection from TurboTax ? I’m ready to go elsewhere, just want to make sure the rejection from this site won’t affect it any. Thank you for replying!

[da75371]

After the rejection from Turbo Tax I went to the site that I posted for you and it went through within 5 minutes. Like I stated I think Turbo Tax system is not calculating correctly and they are working on the problem and said it would be fixed on Feb 3rd