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Did you e-file? Did you click a big orange button that said “Transmit my returns now?” Does your account say “pending?
How long ago was your return accepted?
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund. Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.
Your federal refund amount is on line 20 of your Form 1040
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
Did you have health care credits? TT did not file the necessary health care credits form for me - and I have been informed by IRS that my return was rejected and that I will be ineligible for health care credits in the future for not filing that form.
If this happened to you, do not waste your time trying to get help from TT - they will only tell you it is your fault; that their money back guarantee does not apply to you and that (in my case) even though my income was well below 34k, I still had to pay $75 to have my return filed.
Do complain to the IRS and your federal representatives. TT knows they have messed up royally but they will not own up to it ... yet.
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