How do I cancel my lost card, and reorder a new one?

[DaraLO]

To order a replacement card, you will need to contact customer support for the Turbo Visa Debit Card.  Refer to the following TurboTax FAQ for the contact number:  When will I receive my Turbo® Visa® Debit Card? - Community

[lyneshia29]

I never received my card so I was trying to order a new card

[CarissaM]

In order to do this, you will need to contact customer service. 

You can contact customer service by clicking here. 

[getmoney0505]

Right bro I'm the same **bleep** boat. I cant speak to a human smfh

[DaraLO]

@getmoney0505 The following response can help you reach a live customer support representative when you call:  https://ttlc.intuit.com/community/after-you-file/discussion/re-can-i-get-my-turbotax-prepaid-card-nu...

[Lenaarnett35]

Hell i was tring to cancel my turbotax card endin in 7646 wen i called it said the card was cancelled out nd i will recieve a new one.but when i looked on the turbotax tax app it said money was taken off i need this card to b cancelled nd a new one reissued out to me can someone contaact me via email or phone [phone number removed] thanks lena 

[AkinaLO]

@Lenaarnett35 Please report your card lost or stolen here Turbo Prepaid Card Login, or call Support immediately at (866) 795-7597.

[longhairkc]

I ordered a replacement card it's been over 10 business days and when I call to get another one it ask for the last 4 digits of the card that's never been received and social security# doesn't work for that. I guess I'll have to pay another 5 for another card if I ever get to order one. This is complete nonsense 😠

[CarissaM]

Please select the option your refund has been deposited to a card you do not own. This will get you connected to the fraud department, where a live agent will be happy to assist you. 

[Sharp7755]

Need a new card wallet got stolen

[JeanneLO]

@Sharp7755

To report a card lost or stolen for your Turbo Visa Debit Card you can visit TurboDebitCard.com or call toll-free at (888) 285-4169 

Follow these steps:

1. Listen to the recording (you cannot skip it) 
2. Press 2 to continue using the automated system.
3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
5. Follow the prompts to report the lost/stolen card and request a replacement.

[Rawloblack]

This number isn’t even working

[Kodie253]

• I need new card lost my card

[DonnaLO]

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

Getting to know the Turbo® Visa® Debit Card

[Denajones1214]

How can I cancel my lost card and reorder a new one