How can I order the refund card?

[adonley34]

send it to me

[AkinaLO]

We are unable to send your replacement card, you will need to report your card lost or stolen through this link.

There is also a number to contact support. You will need your account number from your tax return.  https://www.turboprepaidcard.intuit.com/contact-us  

[Jacobysims]

I need a refund card

[AkinaLO]

Are you trying to have your tax return put onto a Turbo Debit Card?

[Kiko1987]

I haven't received my turbo tax visa card

[SForrestLO]

You can contact customer service. https://turbodebitcard.intuit.com/contact-us The only way to have a new card mailed to you is to call (888) 285-4169.

Follow the steps below.

Listen to the recording (you cannot skip it) Press 2 to continue using the automated system. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these) The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1 Press 2 for the option of " have not yet received your card". Next you will be prompted to enter your social security number, zip code, and birthday. At this point the system should give you an option to get a new card sent or allow you to speak to an agent.

Please note: It may take over an hour to get your call answered as the phone lines are extremely busy at this time of year.

[Dmayo01]

Send me a new card in the mail

[CarissaM]

Please contact customer service by clicking here to request a new card to be issued. 

[Merrybear71]

I need a card I had a paper check but need a card for stimulus check

[KrisD15]

You can't get a card through TurboTax at this point, but you can update your banking information with the IRS. 

The IRS is launching “Get My Payment” where you can track your stimulus payment as well as update banking information if your payment has not yet been issued.

It is slated to be active April 17th.

IRS Get My Payment

[Khite71]

Never received a turbo tax card

[CarissaM]

Please contact customer service by clicking here. 

[Asb9999999]

How do I get a new card

[talasterry23]

Need a new turbo card

[Cindyricks1]

How can I order the refund card