Hi i know this is an old post but 2 years ago. When we were getting stimulus payments. I knew i was gonna have a offset for back child support. So after i filed they took my stimulus and i was paid up. I continued to wait for refund and online it said it could take like 6 months for them to offset and send me my remainder. So o kept waiting and you couldn't get anyone at IRS on phone due to covid. I asked community on here and asked for help from TurboTax experts. I paid for the max Benefits. No one could help i thought it was cuz my offset amount changed while the were processing refund offset. Well it took till november to get tax advocates to help and figure out i was held up by tax payer protection for somthing stupid. I finally got refund Dec 2nd instead of march 12th. All turbotax did was send a bill and a few emails saying i owed them cause they couldnt get it from my refund. Long story short 😂 Don't wait as soon as refund is late try contacting Bureau of fiscal service, TOP, IRS, TPP or taxpayers advocates service. Because i waited for help and it never came and problem was easy to fix when you could get em on Phone. Also on $6000 refund IRS paid me $123 in interest. Did even cover the hours i wasted on hold or for The MAX DELUXE benefits that were useless. I still use turbotax thou
