Hi my stimulus check went to a turbo tax card that I no longer have. Can you reissue me a new card so they can send me my stimulus check ASAP ?

[DoninGA]

If the card for the stimulus payment was not active, the IRS will mail the stimulus payment as a check to the address on file with the IRS.

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

The Turbo Visa Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation.

[Critter-3]

In order to deliver money as quickly as possible to those who need it, the IRS is sending stimulus payments to eligible taxpayers who filed a tax return in either 2019 or 2018 and chose to receive their refund via direct deposit into their checking account.  These taxpayers will automatically have their stimulus payment deposited into the account they received their refund.  We have not yet received confirmation from the IRS on whether they will be putting stimulus payments on prepaid debit cards.  However, we have noticed that the IRS has started depositing stimulus payments on some prepaid debit cards for taxpayers that chose to receive their refund through that method in the tax year 2019 or 2018.  If you received your refund on a prepaid debit card in the tax year 2018 or 2019, here is what you need to know: 

• I have access to my debit card: If you have access to your debit card (most people), there is nothing more you need to do.  If the IRS deposits a stimulus payment onto your prepaid debit card, you will be able to immediately use the stimulus funds upon deposit. 
• I don't have access to my debit card: If you received a notification that you will be receiving your stimulus payment from the IRS on your prepaid debit card and no longer have access to it, we will have information coming shortly.  We encourage you to visit this site, where we are continually updating with the latest information and guidance. We know everyone is anxious to get their stimulus money and we are committed to helping our customers get access to their stimulus payment as fast as possible.