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Level 2
April 17, 2024
Question

Getting a message that I cannot e-file a 2023 1040X amended return because I didn't e-file the 1040 --

  • April 17, 2024
  • 1 reply
  • 0 views

I have to do an amended 2023 return because I entered social security amounts incorrectly. After I completed e-amended return, I was hoping to e-file.  However TurboTax had a message that e-filing wasn't allowed for the 1040X because the 1040 wasn't e-filed. This is incorrect -- I e-filed the 1040 and received confirmation that it was accepted. The message also indicated that the amended return could only be send in by mail --

Anyone else have this issue?  Is there anything to do about it?

    1 reply

    VolvoGirl
    Level 15
    April 17, 2024

    Are you in the Online version or the Desktop program?  When did you file the original return?  Log out and they say to clear your cache and cookies then try again.  

    Level 2
    April 18, 2024

    I am using the Desktop version.  I filed back in March 2023.  thanks I'll try clearing the cache and cookies.

    Level 2
    April 18, 2024

    wrong date for filing -- the correct date I e-filed was March 2024. Tried clearing the cache and cookies.  Also went to electronic filing in the upper left hand corner and clicked on "Check e-file status". then closed TT and opened again.

     

    Sadly none of these actions helped -- still getting the same message about having not e-filed the 1040 so cannot e-file.

    Maybe will need to send in by mail.

    Thank you for your help.