Difference in what was approve for what getting

[Epalmer11108]

When I filed I was told over $12000 I was getting refunded between the two and now seeing what I’m actually getting is over $5000 total, what happened and what went wrong?

[xmasbaby0]

You expected a $12,000 tax refund?  That is a pretty huge refund---maybe you made a mistake and the IRS caught it and reduced your refund.  The IRS will send you a letter explaining why your refund is less.  No one at TurboTax knows what they did--the IRS does not share any information with TurboTax after you file your return, nor does the state tell TT anything after you file.

[VolvoGirl]

Federal and state come separately.  At the end Turbo Tax shows you a summary of the net combined federal and state. But that is only for your info. 

Where are you seeing the 5,000?