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PJD3
Level 2

Did not receive accepted email confirmation from fed and state. Not sure it was transmitted correctly.

I filed my taxes on 2/27/20. During the file transmission process, it stopped because turbo tax had to perform an update. After update the file transmission went thru and Turbo Tax says that both returns were accepted. 

 

I never received email confirmation that returns were officially accepted. (my email address is correct and nothing is in spam box)

 

I went to state agency to check status. There is no record of them receiving the return.

 

Now what?? Mail them in??

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3 Replies
EbonyL122824
Intuit Alumni

Did not receive accepted email confirmation from fed and state. Not sure it was transmitted correctly.

To be sure that your return was transmitted successfully, you can check your e-file status by following the instructions below.

https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

 

If you see that it was transmitted successfully, know that it can take anywhere from a few days to 3 weeks to update. Until the IRS and the state starts to process it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking it. As your return moves through the system, the status of it will be updated accordingly. Continue checking the Where’s My Federal Refund?  tool and the state's website for updates. Updates are made daily, usually overnight.

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d230485857
Returning Member

Did not receive accepted email confirmation from fed and state. Not sure it was transmitted correctly.

I did not receive my accepted copy from state of Virginia

 

CarissaM
Intuit Alumni

Did not receive accepted email confirmation from fed and state. Not sure it was transmitted correctly.

Please follow the instructions here to print a copy of the return you filed this year. 

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