What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

[kevvy]

@Blackjacobin4  I dialed a different number 829-0582 (put 1-800 in front), then it asks for a language preference. This number appears to bypass the main menu and directly requests a 3-digit extension. The first 2 times it said the "high-call volume" message, the 3rd time it gave me an estimated hold-time and placed me on hold. 

[kevvy]

@amy62382 fingers crossed for you. Everyone I know (4 persons) in this situation, also got their missing stimulus payments - either at the same time or within 1-3 days - after they got their refund. I'm not sure why I'm getting a paper check when I got both stimulus #1, and my tax refund direct deposit. I'm not worried though, since I'm not the only one they did dual payments with. Your 10 weeks are winding to a close. Good Luck! 

[smitty152473]

Yea I did to. Got through back in beginning of March and refund looked fine. Couldn't find any issues but seeings filed earned income credit and child tax credit was sent to return department. Lady there said no issue could be found and if I don't hear anything within 10 weeks from date accepted call back....🤣😂. Well today I woke up and checked wmr site and bout choked on my coffee. Bars back and refund date. Bout a grand shy and letter explaining why will be sent on the 21st...April explaining why. Just happy to have a refund date FINALLY.  ROUGHLY 10 wks. They were pretty spot on at irs but couldn't tell me anything or find any issues with return? Really. Wtfs going on here.

[amy62382]

@kevvy  Thanks. I just hope that I get at least something in the mail about it. You know. I had to do taxes to claim the first and second stimulus checks and I put paper checks. But I think if I get like something in the mail about it. About the missing third stimulus check too. And either add it to my refund or send me the third one with the refund. I mean I just wanted to know when will it show up. So I can make plans 

[amy62382]

@smitty152473  that’s awesome to hear for you. I can’t wait to get my refund date too. I had to do taxes to claim the first and second stimulus checks that I never received and the third stimulus check I also never received it. Just wondering when I’ll get to see my refund date soon. I filed 2/16 and got accepted, my refund status still says still being processed. 

[Blackjacobin4]

@kevvy 

            Thank you very much for the information. I will give it a try.

[smitty152473]

Just wondering why you'd claim paper check. Dd alot faster and don't have to worry about it getting lost, stolen etc. I got all 3 stimulus checks by direct deposit and even got sleepy Joe's before my taxes. Still waiting on my taxes but the wmr site finally changed back to the bars and accepted. Only took 10 and half weeks and was told it was tt program not setup for stimulus money and put an amount on line 30 and when that happened it automatically flagged account which caused it to be reviewed. Going into 10th yr with tt and never had these issues before in the middle of this pandemic I really needed refund asap being single dad and car broke down and got evicted. Well I wont be using them for yr 10 that I do know unless they want to not charge me for the deluxe version which at time I used 85$, but a few friends say they were charged 140$. If I get charged 140$ there is gonna be someone with hurt feelings I'll leave it at that. But it's sad when they just point fingers at each other not having a clue. As I spoke with irs and they couldn't find any issues with my return but its gonna be almost 1000$ less than when I filed. Just happy to have a dd date and know that I'm getting refund back even though I could really use for myself and 3 kids which are homeless and spending every penny in paycheck for hotel and cant afford to get car fixed. They say to have faith but my faith has seriously been tested this year. Gl yall and everyone having these issues I say just be patient even though it's hard when your left in the dark but it's coming just have to play the waiting game. God bless and good luck yall. Will keep yall informed when and if it gets deposited. 

[smitty152473]

Should be anyday. Now. I filed on the 28th of January. IRS opened for business on 12th was accepted on the 13th had bars on wmr site and maybe 2 weeks they vanished.....poof. then I called irs and they couldn't find any issues with my return. Said because I filed hoh and child tax credit it was automatically sent to the return department. And that if I didn't hear anything within 10 weeks call back. Well I ordered a transcript by mail and got it and it showed no return filed on record. Well was gonna call on Monday but checked wmr site like I always do daily and and vuala my bars are back and returned approved and a refund date for the 26th of April. Will keep yall posted on whether anything changes or not.  Was reading people still waiting for 19s taxes which would not work and would be more screwed than I am now. 

[SrlDel81]

I had my tax filed at TurboTax on 3/01/21.   I still haven't received my refund. It's not much. $252. I got an e-mail that it was accepted by the IRS. Even though it isn't much, every bit helps me with my expenses. I chose to have it sent by mail, not auto deposit in my bank account. Since it is taking so long I often wonder if it was sent but was lost in the process. I hope not. 

Shirley Loefke

[mesquitebean]

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@ SrlDel81 wrote:

I had my tax filed at TurboTax on 3/01/21.   I still haven't received my refund. It's not much. $252. I got an e-mail that it was accepted by the IRS. Even though it isn't much, every bit helps me with my expenses. I chose to have it sent by mail, not auto deposit in my bank account. Since it is taking so long I often wonder if it was sent but was lost in the process. I hope not. 

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If you efiled, you should double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online account and check the efile status at the Tax Home.

If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.   It should tell you if your return is still processing or if a refund has been sent or not.
https://www.irs.gov/Refunds

The tool is quirky, and sometimes it will say "info not found", even when everything is entered correctly.  See tips below.

TIPS when using the IRS WMR tool:

• Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.  Or if you filed a paper return in postal mail, wait at least 4 weeks before using it.
• Be sure you enter the correct SSN and filing status.
• Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
• Also be sure you are using the Federal amount before any TurboTax fees are taken out (if you chose that option.)
• Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.

• You can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

[Dfarr95]

How did you get in contact with them?

[smitty152473]

[phone number removed]. It will walk you through automated system. When it comes to them asking for you to put your social security number in....Don't. Put your employer Identification number in.  You will get through just be prepared to wait.  

[smitty152473]

Tt morons removed number. Google it on irs.gov website.  

[kevvy]

@Dfarr95 call 892-0852 (1-800 in front) then dial ext 952. This skips the automated system and directs you to a live person. You may have to call repeatedly if it is busy. Also best to try when they just open (7am). GL. 

[smitty152473]

Well done with that number stuff. My status changed and now have a dd refund date.  But if not I'll use that information posted. Thanks.