Can't Update AGI / PIN in Amend

[falola]

This is my first time filing married and i messed up so i started an amend but it got rejected with 

IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database.
IND-027-02 - If 'PINTypeCd' in the Return Header has the value "Self-Select On-Line" and 'SpouseBirthDt' has a value, then 'SpousePriorYearAGIAmt' or 'SpousePriorYearPIN' or 'SpouseIdentityProtectionPIN' must have a value.

But when i go back into the amend i cant find anywhere to enter this info, like no where

Do i have to mail the amend instead?

[CatinaT1]

Open your tax file and go to File. Proceed to the screen, "Review Your Federal Filing Choices". Review your Identifying Information (AGI). If you filed a prior year return, you must enter the Prior Year AGI for the Taxpayer (and Spouse if applicable). Do not use the tabs at the top of the screen to exit this interview. Once you have made the necessary corrections, you may resubmit this return for electronic filing. If the reject continues, you may need to print and file this return by mail.

[falola]

i dont have any of those options i have that my initial federal filing has been accepted and thats it

[CatinaT1]

Please call TurboTax Customer service so they can do a screen share with you.  Here is a link:  Turbo Tax Customer Service 

[PetZ]

Do you have any updates on this? How was this solved in the end? The same thing is happening to me

[MarilynG1]

Amending doesn't require an AGI/PIN.  If your original filing was Rejected for AGI/PIN, you don't need to Amend, just open your return and in the FILE section, you can change your entry and Efile.

Here's detailed info on How to Fix Efile Reject for AGI/PIN.

@PetZ 

[PetZ]

Thank you so much for your quick response! I filed single but tried to amend to married filing jointly, that's when the problem occurred. My amendment was rejected for AGI/PIN, and I can't find where to enter that information.

[MarilynG1]

The 1040X for 2025 has been updated and should be working properly by end of the day.  Normally, you're asked for an AGI/PIN in the File section, just before filing, and TurboTax should pick that up from your originally filed return.  Make sure you update your program before working on your amended return.

@PetZ 

[17738552432]

my original filing was accepted but i found out i could file married filing joint instead of single, the way i originally filed.  the amendment came back rejected with IND-027-02.  then i tried amending my amendment because i dont have a "fix my return option"  when i try this way, it doesnt ever bring me to my actual rejection so i have to go throuhj all of it and it gets to the question "was anynody assigned a pin?"  i say NO because we dont have a pin so then it verifies our ID's and the license information.  it never asks about AGI so i cant put that info anywhere even thouhj that is what my rejection is for.  Nowhere from the Tax home or any screen, can i select my rejection.  The rejection only shows in my turbo tax email so i cant try that route either.  somebody please help as i have called several times and really need to file my taxes asap

[CatinaT1]

This reject code solution is:

Taxpayer's (or spouse's) Identifying Information is missing. In order to electronically file your return, Prior Year Identifying Information must be entered for the taxpayer (and for the spouse if applicable). Open your tax file and go to File. Proceed to the screen, "Review Your Federal Filing Choices". Review your Identifying Information (AGI). If you filed a prior year return, you must enter the Prior Year AGI for the Taxpayer (and Spouse if applicable). Do not use the tabs at the top of the screen to exit this interview. Once you have made the necessary corrections, you may resubmit this return for electronic filing. If the reject continues, you may need to print and file this return by mail.

[bootywurk17]

Hello! Was this fixed for turbotax online? I'm still having the issue where I cannot view any of this. I get a prompt for IP PIN but not spouse AGI. I also looked into seeing if I could find My Files and changing the information there but I only get "Tax Home" and "Documents".

[bootywurk17]

I changed from Married filing separately to married filing jointly if that helps.

[17738552432]

Sorry you’re having the same issue.  It did not get resolved .  I ended up using HR Block to file my taxes

[DoninGA]

@bootywurk17 

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2025 online tax return.

Click on File on the left side of the online program screen.  Go to the third step to change the 5 digit self-select PIN and the 2024 AGI.

[bootywurk17]

@DoninGA , there is no option for this. It's just tax home.