Assist & Review Self Employed - No Response

[astrotea]

I purchased an Assist & Review Self Employed for my 2019 tax return on Feb 8, 2021, but haven't heard anything from TurboTax's end. I've tried to get in contact with customer support but they never called me, and y'know they don't have an email.

My health insurance is going to expire and I've been struggling to get these taxes sorted for months, the CRA sent my return back for being incorrect but couldn't tell me how.

Am I missing something?

[CarissaM]

This would be best resolved by contacting customer support by phone. Please click here to contact customer support. 

[astrotea]

I've tried several times and no one calls me despite being able to receive other calls.

I already have my income tax return for 2019 ready to file and just need it reviewed, which is why I purchased the assist & review.

[DaraLO]

It sounds like you're using TurboTax Live...is this correct?

If so, refer to the following Help Article for instructions to connect with a TurboTax Live Expert for review:  How do I connect with a tax expert in TurboTax Live?