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Are anyone else having a problem getting info on fed refund they say 21 days mine is almost a month

 
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5 Replies
BrandiLO
Intuit Alumni

Are anyone else having a problem getting info on fed refund they say 21 days mine is almost a month

Most tax returns process within 21 days. However, some may take longer. TurboTax does not receive any updates on the status of returns once the IRS accepts them. This means that we can't say for sure why you haven’t received your refund. If it's been longer than 21 days since you e-filed your return and your return was accepted, you'll have to speak directly to IRS to find out more about the delay. Please click here for more information. 

 

If there is no record of your return, or the system says the information is wrong, please make sure you are entering the correct social security number, filing status, and refund amount.

 

To verify your Social Security Number:

  • If you filed a Form 1040, the Social Security Number is shown on Page 1 in the upper right-hand corner.
  • If you filed a Form 1040NR, the Social Security Number is shown on Page 1 in the upper right-hand corner.
  • If you filed a Form 1040PR, the Social Security Number is shown on Page 1 in the upper right-hand corner.
  • If you filed a Form 1040SS, the Social Security Number is shown on Page 1 in the upper right-hand corner.

 To verify your refund amount:

  • If you filed a Form 1040, the Refund Amount is shown on Line 35a.
  • If you filed a Form 1040NR, the Refund Amount is shown on Line 35a.
  • If you filed a Form 1040PR, the Refund Amount is shown on Line 14a.
  • If you filed a Form 1040SS, the Refund Amount is shown on Line 14a.

 To verify your filing status:

  • If you filed a Form 1040, the Filing Status is shown on the top of the form above your name and social security number.
  • If you filed a Form 1040NR, the Filing Status is shown on the top of the form above your name and social security number.
  • If you filed a Form 1040PR, the Filing Status is shown on Page 1, Part 1, Line 1.
  • If you filed a Form 1040SS, the Filing Status is shown on Page 1, Part 1, Line 1.

If you cannot track your refund on the IRS refund tool despite confirming your information is correct, please click here for some more tips.

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jdbaumann
New Member

Are anyone else having a problem getting info on fed refund they say 21 days mine is almost a month

My Federal refund was accepted on 2/11/21 and my anticipated refund date was 03/04/21. I have not received anything. I checked the IRS site and app, put my info in and it's giving me an error of not found. All that changed on my return was my address. Why is there no info on my refund on the IRS sites and it says they were accepted and I still have not got any of my refund yet???

Are anyone else having a problem getting info on fed refund they say 21 days mine is almost a month

My date was the third had similar issues last week when checked on Monday, said no records found. On tuesday showed up as in process. By Friday said still processing with topic 152. So now I sit and wait for letter if more info is needed or go through the call in process for hours.

SForrestLO
Intuit Alumni

Are anyone else having a problem getting info on fed refund they say 21 days mine is almost a month

This is normal. It can take anywhere from a few days to 3 weeks to update. The IRS began processing returns on 2/12, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated. Continue checking the Where’s My Federal Refund tool for updates. Updates are made daily, usually overnight.

 

What does pending mean?

Please use this link to track your refund from the IRS

Tax Season Refund Frequently Asked Questions

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jdbaumann
New Member

Are anyone else having a problem getting info on fed refund they say 21 days mine is almost a month

Thanks for the feedback. It's now 3/15 and it's still saying refund status error... Information does not match.

I cannot get a hold of the IRS cause their phone lines are too busy and they hang up on me. Why would I still not be seeing my refund since it was accepted on 2/11/21? Is that a problem on their end, or did Turbo tax not relay my info to them properly? No one will tell me why I have not seen my refund and why the status online as not changed. I've never had this issue before and this is very frustrating that no one can give me a clear answer why.

 

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