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Am I supposed to go received a virtual card from turbo tax since I elected the turbo tax card?

Was I supposed to of have received a virtual card since I chose the turbo tax card
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3 Replies
CassLO
Intuit Alumni

Am I supposed to go received a virtual card from turbo tax since I elected the turbo tax card?

No, once you’ve signed up for a Turbo® Visa® Debit Card, it’ll be delivered in 5-10 business days (remember: Saturday, Sunday, and official holidays don't count as business days).

When will I receive my Turbo® Visa® Debit Card?

Only If you did the Refund Advance, a temporary card is sent before the physical card.

About the Refund Advance temporary card

 

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Am I supposed to go received a virtual card from turbo tax since I elected the turbo tax card?

I elected the turbo card and still haven't received it after 10 business days what do I do 

MichelleLO
Intuit Alumni

Am I supposed to go received a virtual card from turbo tax since I elected the turbo tax card?

If it has been more than 10 business days since you signed up for the card (remember holidays and weekends do not count as business days), please call  toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you. 

Please see the TurboTax FAQ: When will I receive my Turbo® Visa® Debit Card? for more information. 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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