Re: After accepted for the advance through credit karma i cannot file: "something changed in your...

Daisylove09 · ‎January 27, 2022

Omg yes I was finally able to do mine just a few minutes ago it’s hard to explain I wish you could just inbox me

Rckak · ‎January 27, 2022

Hi please listed the work around step by step.

Daisylove09 · ‎January 27, 2022

It’s not that easy to explain sorry

beautyfulwomanofGod · ‎January 27, 2022

I’m not gonna charge ppl and keep it to myself. I found a fix finally after 5 hours on the phone with them. Make sure your emails match all lowercase or whatever you have it make it match on credit karma AND turbo. I clicked on the right side under tools “delete and start again” but then go to credit karma sign in and go to the TAX tab at the top and click to file through turbo tax. Once you click that it will take you back to turbo tax and you will start your taxes again but you’re logged in turbo tax through credit karma. Even if it loops you around a few times keep doing it it took me about four loops and it took me to the transmit screen. I swear you will have your advance in ten minutes after you transmit if it’s early enough in the day. Good luck and really praying this helps someone!!!

Lisa2176 · ‎January 28, 2022

I have tried this and it didn't work! I am so frustrated!

Daisylove09 · ‎January 28, 2022

If anyone needs help please inbox me ASAP

EbonyA · ‎January 28, 2022

Sorry for the frustration; we are working on a resolution and will update everyone as soon as possible. You mentioned trying a suggestion that did not work for you - was it this one? @Lisa2176 .

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Jakkpakk88 · ‎January 28, 2022

I jus got off the phone with customer service they said it is a technical issue at the moment that they are aware of. They said to check back in 48 hrs to see if the issue is resolved. I sat on the phone with the first rep for an hour and a half only to have to call a second time to. Find out this info. To avoid all of that let them know that it is an issue currently being investigated by the technical dept. And ask if there has been an update. As of now 10:49 01/28/2022 central time, there isn't one. Jus saving you guys some conversation and waiting! Hoping this helps everyone 🙏!

EbonyL122824 · ‎January 28, 2022

Try the steps in this link here. If these steps don't work for you, please see this Help Article here for further updates

@Jakkpakk88

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Lisa2176 · ‎January 28, 2022

YES THAT IS IT

beautyfulwomanofGod · ‎January 28, 2022

If you go up I shared what worked for me yesterday

Jakkpakk88 · ‎January 28, 2022

This doesn't work for me. Keeps saying my login info is incorrect. I verified several times. That would be incorrect.

Jakkpakk88 · ‎January 28, 2022

So are you saying jus keep doing it over and over

Shana1976 · ‎January 28, 2022

need help

Shana1976 · ‎January 28, 2022

help please

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After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

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After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

After accepted for the advance through credit karma i cannot file: "something changed in your return, you'll need to choose your refund method again turbo tax"

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