2018 taxes

[jan78ober81]

I can't even get to the where I can download the pdf to print off my 2018 taxes. Please help ASAP!!!!!

[DoninGA]

You have to sign onto your 2018 online account using the exact same user ID you used to create the 2018 online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2018 account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  

This will take you back to the 2018 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

[bmo8223]

How can I find my 2018 return

[DoninGA]

@bmo8223 You do not see the answer posted on how to access the 2018 tax return?

[uvca99]

I remembered my sign in info . . . It didn't work.  I reset my password . . . it still did not work.   Turbo tax website acts like it wants to grant access into my account (which is only 2018 online) but I am not granted access to land on the Tax Home web page to even review or print off my 2018 tax return completed through TurboTax online.  Please assist as soon as you can.

[DoninGA]

If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note:  The Call option will not be available when TurboTax Support is closed.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[uvca99]

Thank you, I will try that avenue.