Solved: Put refund on a turbo tax card, my account got hacked, they sent 2000$ to 2 different emails, i have disputed it, its been a month now no reply's. NO ENGLISH employees???
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Level 2

Put refund on a turbo tax card, my account got hacked, they sent 2000$ to 2 different emails, i have disputed it, its been a month now no reply's. NO ENGLISH employees???

 
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Level 2

Put refund on a turbo tax card, my account got hacked, they sent 2000$ to 2 different emails, i have disputed it, its been a month now no reply's. NO ENGLISH employees???

I contacted everybody even the freaking FDIC

View solution in original post

6 Replies
Level 15

Put refund on a turbo tax card, my account got hacked, they sent 2000$ to 2 different emails, i have disputed it, its been a month now no reply's. NO ENGLISH employees???

TT does not receive tax refunds, nor does it put them on the debit card. This is done by GreenDot.

Sorry, but you must contcat the card issuer for assistance.

Returning Member

Put refund on a turbo tax card, my account got hacked, they sent 2000$ to 2 different emails, i have disputed it, its been a month now no reply's. NO ENGLISH employees???

Same here 2000 sent to their account if y'all can't help why do y'all even suggest them so not right. Now they are trying to get my stimulas its bull crap I nees to stop tgis some how 

Level 2

Put refund on a turbo tax card, my account got hacked, they sent 2000$ to 2 different emails, i have disputed it, its been a month now no reply's. NO ENGLISH employees???

I contacted everybody even the freaking FDIC

View solution in original post

Level 2

Put refund on a turbo tax card, my account got hacked, they sent 2000$ to 2 different emails, i have disputed it, its been a month now no reply's. NO ENGLISH employees???

I did they said i have to go through Turbo tax

Returning Member

Put refund on a turbo tax card, my account got hacked, they sent 2000$ to 2 different emails, i have disputed it, its been a month now no reply's. NO ENGLISH employees???

Well I'm sueing greendot since they are not reuimbursing my 2000 I will not let that slide at all

Employee Tax Expert

Put refund on a turbo tax card, my account got hacked, they sent 2000$ to 2 different emails, i have disputed it, its been a month now no reply's. NO ENGLISH employees???

I apologize for the inconvenience.  There has been a high volume of calls and they are doing their best to respond to everyone.

 

Please contact Green Dot at the number located at the bottom of the link below.  Select Can I get my money off of the Turbo Visa Debit Card to contact a specialist who will be able to assist you.

 

Contact for assistance with Turbo Visa Debit Card

 

If calling, please be patient. It might take a number of attempts to get through.

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