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Printing or saving to PDF gets hung on my MacBook Pro

When I try to print my return or even save it as a pdf file on my MacBook Pro, TurboTax hangs.  How do I fix it?

 

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2 Replies
CatinaT1
Expert Alumni

Printing or saving to PDF gets hung on my MacBook Pro

Are you using TurboTax Desktop or Online? This was a problem but was corrected in a recent update.

 

You may need to do a manual update. 

What is a manual update?

 

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window
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Printing or saving to PDF gets hung on my MacBook Pro

@CatinaT1 

 

There is no Manual Update for the MACs !

 

This PDF problem seems to be specifically for desktop MAC Software.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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