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vociferouschican
New Member

Print preview looks fine but the actual printed document has a thick black line running through the dependents lines

There is a thick black line running through my dependent's name, SSN, etc. that doesn't show up in the print preview.

4 Replies
VolvoGirl
Level 15

Print preview looks fine but the actual printed document has a thick black line running through the dependents lines

Don't suppose it's on all the pages?  Like a printer problem?
vociferouschican
New Member

Print preview looks fine but the actual printed document has a thick black line running through the dependents lines

It's on the first page of the 1040 every time I print it, but not on any other pages.  Nor is it on any other documents I pull up in adobe, and then print.
Kat
Level 15
Level 15

Print preview looks fine but the actual printed document has a thick black line running through the dependents lines

I'm going to jump in here and offer this TurboTax FAQ with troubleshooting tips:
<a href="https://ttlc.intuit.com/questions/1900892-troubleshoot-printing-issues" rel="nofollow" target="_blank">https://ttlc.intuit.com/questions/1900892-troubleshoot-printing-issues</a>

Be sure you have the latest version of Adobe Reader as well as fully updated TT software (it appears you're using the desktop version).
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
view2
New Member

Print preview looks fine but the actual printed document has a thick black line running through the dependents lines

For various reasons  a PDF file can contain damaged content such as images or fonts that The Reader cannot process during printing. Printing a PDF file as an image bypasses that processing by sending the printer a simple image of the document instead.

Sometimes using the “Print as Image” setting in Adobe Reader is the only way to reliably get a print job to succeed.

 Choose File > Print, and then click Advanced.

 Select Print As Image.[The location of the Print As Image options depends on the version of Reader]

 Click OK to close the Advanced Print Setup dialog box, and then click OK to print.

Hopefully that will get you a successfully printed copy of your tax return. 

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