Paid to transmit State return, won't transmit.

[2016edge]

Wow, one hour after transmitting my RI return I got an email telling me that It's been accepted. 🙂

[thbchnc55]

I'm having the same problem except with North Carolina.  I've paid to file my state return TWICE now.  I've repaired, uninstalled, reinstalled, both from the CD and from an online download.  When I finished taxes a week ago, I received a message that NC wasn't ready to file yet.  A couple days ago I received another message that the problem had been fixed and I could file NC as well as Federal.  Well, apparently NOT!!!  I tried filing both at the same time but was unable to.  I tried filing just Federal a minute ago, and it did work.  When is TurboTax going to fix this problem?

[firthywirthy]

Same issue... paid, completed, updated software, won't transmit. Turbotax - you have an issue.

[russobx]

I've been trying for 2 days now. Neither the Federal return nor the NC return.  Same nonsensical message.  What is the answer?

[bsweet1231]

I can't really give you an answer. I updated and shut down and it still didn't work. My federal went without a problem and then somebody posted on the 8th that the state was working and I tried and it work.

I also put in a call to Turbo Tax so hopefully they are reviewing the problem.

[DoninGA]

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@russobx wrote:

I've been trying for 2 days now. Neither the Federal return nor the NC return.  Same nonsensical message.  What is the answer?

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The TurboTax email is poorly worded.  It should have indicated that the forms are only available for printing and mailing at this time.

The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing.  It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

If you want to e-file your federal tax return now then change how you file the NC state return.  This assumes that all of the forms and schedules included in your federal tax return are available for e-filing.

If using the TurboTax online editions click on File on the left side of the online program screen.  On Step 3 of the File section click on Start or Revisit.  Select the button File by Mail.  Then change the filing status of the state return.

After the federal return is e-filed and accepted by the IRS you can e-file the state return when it is available for e-filing.  Just use the same procedure and change the state return back to e-filing.

[findingzzero]

Me too for Indiana. Updated to no avail. As a matter of fact, neither would transmit until I decided to transmit only the federal. And, I get no error message. Phone help didn't help.

[findingzzero]

It's October and I'm having the same problem in Indiana. No luck here.