Paid to transmit State return, won't transmit.

[2016edge]

I just finished my taxes two days ago, transmitted my free Federal e-file, my State (Rhode Island) wouldn't finish. I was told to wait for e-mail to proceed. I got the e-mail and opened my Windows Turbo Tax and clicked on updates. The State updated and I proceeded to transmit my State return after I paid my $20.00 fee to Intuit. I clicked on transmit and the return won't go. Message states Trouble recognizing the data in the return. Turbo Tax is not ready to process tax year 2021 for this return. What does that even mean and what do I do now ?

[SteveDavis396]

YES, I am having the same problem. What is the problem TurboTax?

[ChondelLO]

This may be related to Rhode Island State forms. I've included a link to RI State forms availability.   If you find that all forms needed for your return are available, please respond to this thread for further assistance.

[2016edge]

Thanks for your reply, I looked at that list you included. The reason I have always used Turbo Tax for the last 20 plus years is that they guide me through the filing process and I just enter all the pertinent information. I rely on Turbo Tax telling me when I'm ready to file, they run a check for errors and when those are fixed They tell me to transmit my returns. My Federal went through just fine, They said  my State was ready to transmit, I paid my $20.00 fee clicked on transmit my return and got an error message. Turbo Tax was lax in advising me my return was ready to transmit when it wasn't. I'm not happy with the results at this time.

[duce1106]

Same problem, what is the issue Turbo Tax?

[MichelleLO]

Please reach out to TurboTax Customer Support so that an agent can take a look and see the reason for the error message you're receiving.

What is the TurboTax phone number?

@2016edge

Have you filed your federal return yet?

@duce1106

[duce1106]

yes filed the federal and NY state but won't go for RI for the 2 returns I've done so far

[bsweet1231]

I still can't transmit my Rhode Island State returns. Your site states the forms are available. Please respond or tell me how to get my money back so I can mail my return.

Thank you,

Barbara Sweet

[bsweet1231]

The Rhode Island forms are available and it still does not transmit.

[Ashelton01]

i have the same issue! I have yet to see an acknowledgement or response from Turbo Tax

[Ashelton01]

All the forms are available. Why won't this transmit?

[kirok63]

Try filing now.  I was following a separate post on this same issue (and I'm sure there are at least a few posts) and people have started to report that it is working now.  I just completed my own federal and RI e-filings a few minutes ago.  There was neither a software update nor a notification from Intuit; maybe they're still working on it.

[2016edge]

You were able to file and transmit your Federal and your Rhode Island Taxes ? Is that correct ?

[kirok63]

That is correct!

[2016edge]

Thank You, you are correct, I just went to my Turbo Tax CD and My Rhode Island return finally transmitted successfully. Happy days are here again. 🙂