Paid for TurboTax package twice?

[olddrifter]

According to my records, I believe I paid for the 2020 program in November 2020 as an early purchase. I now was asked to pay again at check-out which I did so my tax report could be filed. Would you please check this out and make an adjustment if warranted.

Thanks - s/WILLIAM [last name removed], [Social Security number removed], BD [DOB removed]. Phone [phone number removed] (South Carolina).

[JeanneLO]

Please do not post your personal information in this public form. The information has been removed for your security.

If you pre-paid for TurboTax through our Advantage program and you are being prompted to pay again contact us: TurboTax Advantage Support

[olddrifter]

Please give me a phone number to speak with someone re paying twice for the TurboTax program -WW

[Anonymous]

Please Contact us so we can help.