I didn't receive my refund card. What do I do?

[ModestaL]

When did you file your return?

[speedy06bulldogs]

February 1

[ModestaL]

Okay, it has passed 10 business days. First, make sure your address on file is correct. Then, call 1-888-285-4169 to get a new card sent to you. (Make sure you let them know that you 'never received your card').

[traciw-]

How do I talk to a talk to a real person because they keep asking me for a card number that I never recieved

[shotgun-9mm]

I have the same problem wish there was a real person to talk to.

[pissedoff1p0]

. Same got my money no card so how am I supposed to get my money

[abradshaw21]

I got my money but no card too

[courtnee27]

Same here ! Did you all ever get it resolved ?

[csamsal2017]

No I never received a card but I did get a  routing number and day account number. And it all said from green dot . So I tried to make a very small purchase and it worked. So my money is in a green dot checking account. Maybe I can help someone.

[courtnee27]

So were you able to buy a green dot card out of a store and transfer your money ? Or is there a way I can transfer it to another account ? Because I have my routing and account number also. It gave it to me on the turbo online website .How did you make a purchase ?

[chasingmurphy]

O never got my card and the right hundred number says my birth date is invalid

[ModestaL]

It usually takes 5 to 10 business days for the Visa card to come. However, if you have never received your card, please visit TurboPrepaidCard.com or call us toll-free at 1-888- 285-4169 (select, Option 1, then 2) to get a new card sent.

NOTE: Make sure the correct address is on file.

Please see FAQ, for more information about the Visa Card: https://ttlc.intuit.com/replies/6419971

[pissedoff1p0]

I've had my money on my TurboTax card for a week now still haven't received the card still nobody giving me answers on what I can do I won't be using this again it's a rip-off

[abradshaw21]

I know its extra, but go get a greendot card, just so u can get through the ivr. They will send u another card!!