How do I access my previous tax returns from previous tubotax accounts?

[alvirborjaflores]

I've used turbotax in the past. Ive had to open new accounts due to not remembering my sign on credentials, so my past tax returns are not on my new active account. Is there a way to consolidate all my past tax returns to my current account or are they gone due to change in account.

[Critter]

This is why it is sooooo important to save a PDF(or paper copy)  of the return for your records so you always have access to a copy.

[mesquitebean · Accepted solution]

No, you cannot merge multiple accounts.  But you can recover access to your other accounts and retrieve your returns.   Once you get into the accounts, if access to the prior returns is locked, and if you used a paid edition for 2018 (PLUS or higher), you can phone TurboTax Support and ask them to unlock the returns.  Then you should download them while you can and archive them safely and securely, or they will ultimately be locked again at some point.

Here's how to find and gain access to your other accounts. 

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs and recover account access, you can use the tool at the link below.  Try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method.
Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.