@ job6 wrote:
I did my taxes early to receive them early and i have yet to get an update ever since i did them. I tried checking with the IRS refund and follow the steps only for them to tell me that they have no clue and cannot provide any further information. I'm not sure if I'll ever get my money back.
I know it's hard not to, but try not to worry. If you are due a Federal refund, you should eventually get it at some point, so don't use negative energy worrying that you won't get it. But you DO need to figure out what is going on and why it's taking so long.
Most importantly, you should first make sure your return was successfully filed.
How did you file? Did you efile, or did you choose to print, sign, date, and mail a paper return? If you chose to mail a paper return, did you physically mail it yourself? TurboTax does not mail it for you.
If you efiled, double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, sign into your Online Account and check the efile status at the Tax Home. If you prepared it online, what is shown there? Does it show the status of the return as accepted, rejected, printed, started, ready to mail, or something else?
If you used desktop software, you can check from within the software.
If that showed that your efiled return was accepted, (or if you printed and mailed a paper return), you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.
https://www.irs.gov/wheres-my-refund
Here are some tips when using the IRS "Where's My Refund" tool:
- Be sure you enter the correct tax year, SSN and filing status.
- Be sure you are using only the Federal refund amount. Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a summary screen.
- Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.
FAQ: How do I track my state refund?
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571
