Need additional guidance on amending 2019 taxes using TurboTax software for MAC

The guidance that is already written is not working for me. I can get through Step 3, but once I get to Step 4 and search for "amend" I don't see the "Jump to" link that is mentioned, so am unable to get to the other steps.

The same thing happened to me when attempting to amend my 2018 taxes for MAC.

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I (theoretically) e-filed, but can’t see a copy of the documents. Tried saving as a .pdf, but got error message that pdf file is damaged/corrupted. Tried printing, can’t.

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Need additional guidance on amending 2019 taxes using TurboTax software for MAC