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kinghashenberger
New Member

My turbo tax debit card was stolen and I need a replacement card

 
7 Replies
MichelleLO
Employee TurboTax Specialist

My turbo tax debit card was stolen and I need a replacement card

Per the Turbo Visa Debit Card website:
 
If you lose your card or believe it to be stolen, you must immediately call (888) 285-4169 to report it lost or stolen. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to you at the address on file. A lost/stolen card replacement fee applies. See your Cardholder Agreement or Deposit Account Agreement for more information.
    

To dispute a posted charge, log in to your account for more information. Note that you cannot dispute a transaction until it is posted.

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Tru772
New Member

My turbo tax debit card was stolen and I need a replacement card

Can you send.me another card

DonnaLO
Expert Alumni

My turbo tax debit card was stolen and I need a replacement card

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.

 

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

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jn1675
New Member

My turbo tax debit card was stolen and I need a replacement card

Need a replacement card

EbonyA
Employee TurboTax Specialist

My turbo tax debit card was stolen and I need a replacement card

@jn1675

 

Please contact card support here: https://turbodebitcard.intuit.com/contact-us

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user571749
New Member

My turbo tax debit card was stolen and I need a replacement card

Can you please send another card now please and Thank you

DoninGA
Level 15

My turbo tax debit card was stolen and I need a replacement card


@user571749 wrote:

Can you please send another card now please and Thank you


If you have any questions or need assistance with your Turbo Visa Debit Card, visit TurboDebitCard.com or call  toll-free at (888) 285-4169.

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