turbotax icon
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Returning Member

My taxes were rejected

My tax return was rejected and they said the issue was the SSN for my dependents and I checked and it was right and it also it could be because of the last name so I guess I put “F” in instead of “Fountain” could it be because I didn’t put the whole last name? Also when they said I could fix the issue it told me that my e-file couldn’t go through cause it’s not open for the season until 02/03/2020. Do I have to wait that long? Also do I have to pay again to refile?

2 Replies

My taxes were rejected

my taxes were reject for my kids because somebody else claimed my kids on taxes and i have full custody

Expert Alumni

My taxes were rejected

If you qualify to claim the children under the IRS rules, then file a paper return and claim the children as dependents. This will bypass the issue with the e-file rejection. This will also start action on the part of the IRS to determine who actually qualifies to claim the child.


For more information, see IRS Publication 501 to determine if you qualify to claim the child based on the IRS rules.



**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Use your Intuit Account to sign in to TurboTax.
By selecting Sign in, you agree to our Terms and acknowledge our Privacy Statement.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing

Related Content

Manage cookies