My taxes were rejected and I still got charged $190 on my bank account. I want a refund for these TurboTax fees. How do I get refund?

[xmasbaby0]

They will not give you a refund because your return was rejected by the IRS.   Rejections do not come from TurboTax---they come from the IRS.   If your return was rejected you can still try to fix it and re-file or you can print it and mail it...The fee is the same whether you e-file or file it in an envelope.

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

https://www.taxpolicycenter.org/taxvox/are-irs-security-tools-blocking-millions-people-filing-electr...

[Critter-3]

The fees were for the use of the program to complete a return that can be filed even if you have to mail it in.  At no time was successful efiling guaranteed or implicated since the IRS is the one doing the rejecting.  Thus there are no refunds of the Online fees once you have paid them.

So what is the rejection message or code ?   Some cannot be fixed so paper mailing will be needed.