My tax was transferred to a payoneer card, but there were some problems w) the tax was canceled and returned back to the account, how can I request it again?

[Critter]

Not exactly sure what you are talking about .... do you mean you filed the return and the IRS accepted it for processing ?   Then they tried to deposit the refund to a pre paid debit card however it had issues and was not completed ?   If so the IRS will convert the debit to a paper check mailed to the address on the return ... this process can take a month or more to complete. 

[EdgarBalasanyan]

Did you get your refund? 
If yes How?