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My tax return was sent back to TurboTax on June 1st. I checked my bank and they haven't received anything. I had the email from TurboTax to watch out for it on the 2nd?

I have checked the IRS and my bank. I still have not received my return.
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My tax return was sent back to TurboTax on June 1st. I checked my bank and they haven't received anything. I had the email from TurboTax to watch out for it on the 2nd?

Did you have the TT fees withheld from the federal refund  and then the balance sent to your bank account or debit card ?

If so the refund needs to go from the IRS to the third party bank to your bank account.  This process can take up to 3 business days or more.

Check the IRS :  https://www.irs.gov/Refunds      

Check  SBTPG:  by logging into their website at:  https://cisc.sbtpg.com/

Or you can get 24-hour automated info by phone at:  https://cisc.sbtpg.com/contact.aspx

                                                                                                                              

My tax return was sent back to TurboTax on June 1st. I checked my bank and they haven't received anything. I had the email from TurboTax to watch out for it on the 2nd?

The IRS website shows the federal tax refund as Issued?  If not, then refund is still at the IRS and being Processed.

 

If the refund has been issued by the IRS and you selected to have the TurboTax account fees paid from the federal tax refund - 

 

TurboTax does not receive any kind of tax refund, federal or state.


If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

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