My refund is thousands less.The IRS is impossible to get in touch.The explanation from the IRS website is that the information that was provided on my form is incorrect.

[TRIII317]

If your calculations are wrong I want a full refund of the cost of filing.  None of these reasons apply to me.
The Social Security number of one or more individuals claimed as a qualifying dependent was missing or incomplete.
The last name of one or more individuals claimed as a qualifying dependent does not match our records.
One or more individuals claimed as a qualifying dependent exceeds the age limit.
Your adjusted gross income exceeds $75,000 ($150,000 if married filing jointly, $112,500 if head of household).
The amount was computed incorrectly.

[xmasbaby0]

That is a generic message from the IRS.   What we are seeing is that many people have made mistakes in the way they answered the questions about the $1400 3rd stimulus payment or the questions for the advance child tax credit payments.  Those mistakes result in reduced refunds.   If you made such a mistake you will receive a more detailed letter from the IRS in several weeks.  Meanwhile--look at your Form 1040.   Is there an amount on line 30?   And did you already receive the 3rd stimulus payment of $1400 per person last year?

[DoninGA]

That is a generic IRS message they use when the IRS removes the Recovery Rebate Credit from your Form 1040 Line 30 because the IRS has records showing that you were sent the 3rd stimulus payment.

If you checked your bank account in the March - May 2021 timeframe and there is not a EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment - https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p...

[fanfare]

TurboTax will not give any refund if IRS adjusts your refund to be smaller.