My refund has been in processing status for well o...
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
gkchant
New Member

My refund has been in processing status for well over 21 days. I cannot get through the irs customer service line, does anyone know if there is any delays with refunds?

 
3 Replies
xmasbaby0
Level 15

My refund has been in processing status for well over 21 days. I cannot get through the irs customer service line, does anyone know if there is any delays with refunds?

FROM THE IRS:

https://www.irs.gov/refunds

Please note that the IRS says its own system is lagging and you do not need to call the IRS about your refund.

 

Sadly, the IRS refund site is behaving erratically and is not always reliable this year.   TurboTax has no control over this and cannot find out anything about your refund for you.

 

 

 

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; and they received over 35 million e-files when e-filing opened for 2020 returns.

 

 

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

 If accepted, they try to process it within three weeks but it can be longer.  if you have earned income credit or additional child tax credit, it will be at least the end of February before you see your refund, due to the PATH act that requires that they hold your refund longer.

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

 

 

https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers

 

 

https://www.irs.gov/taxtopics/tc152

 

https://www.irs.gov/individuals/refund-timing

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
gkchant
New Member

My refund has been in processing status for well over 21 days. I cannot get through the irs customer service line, does anyone know if there is any delays with refunds?

The other link that you have said there could be issues that my refund was not accepted. If the irs site says processing does that mean that it was accepted and not kicked back? I haven’t received any letter or email from TurboTax or the irs. I just want to know if there is delay with the irs because my tax forms were accepted 2/12/21 and has been in processing since that date. 

xmasbaby0
Level 15

My refund has been in processing status for well over 21 days. I cannot get through the irs customer service line, does anyone know if there is any delays with refunds?

If your return was accepted it means the IRS has it and is working on it.

 

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

 

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; and they received over 35 million e-files when e-filing opened for 2020 returns.

 

 

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

 If accepted, they try to process it within three weeks but it can be longer.  if you have earned income credit or additional child tax credit, it will be at least the end of February before you see your refund, due to the PATH act that requires that they hold your refund longer.

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Dynamic AdsDynamic Ads
v
Privacy Settings