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DreamAngel0529
Returning Member

My refund came from Tpg Products Sbtpg LLC…. And is $309 USD short

After all fees taken from paying Turbo tax. I don’t owe the IRS money or anyone else! Where is my $309 😡🤬. I did research on this happening and this issue happened last year to a lot of people. I work too hard to loose that much money to no one for no reason.

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6 Replies

My refund came from Tpg Products Sbtpg LLC…. And is $309 USD short

You do know that federal and state refunds do not arrive at the same time---right?   Is $309 the amount of your state refund?

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
DreamAngel0529
Returning Member

My refund came from Tpg Products Sbtpg LLC…. And is $309 USD short

Nope my state I am only getting back $67. The money missing is from my federal return

DawnC
Employee Tax Expert

My refund came from Tpg Products Sbtpg LLC…. And is $309 USD short

Review your fees.  


After signing in to TurboTax, open or continue your return.

  1. Select Tax Tools from the menu, and then Tools.
  2. A Tools Center box will pop up on your screen.
  3. Select My Fees.

If these steps don't work (for example, on your mobile device), open the File section. From there you can review your orders, purchases, and fees.

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My refund came from Tpg Products Sbtpg LLC…. And is $309 USD short

Can someone please answer my 10 replies from earlier about Santa Barbara Green Dot charging me 138.00 I spoke with Cynthia from turbo tax. I heard nothing back. 

RobertB4444
Expert Alumni

My refund came from Tpg Products Sbtpg LLC…. And is $309 USD short

As @DawnC details above you will need to review your fees to see what you have been charged for.  Then, if you were charged for something that you didn't use, you can call TurboTax support and request a refund for that specific item.

 

@Katona01 

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My refund came from Tpg Products Sbtpg LLC…. And is $309 USD short

Again... They owe me 138.00. ACCORDING TO CYNTHIAD66 I WAS SUPPOSE TO GET 777... I RECEIVED 672. AND THATS NOT EVEN CORRECT. WHAT IS YOUR FAX NUMBER I WILL FAX IT IVER TO YOU

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