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Brykuhn0711
Level 2

My federal is saying accepted on feb.10 but when I go to irs website it's saying my info does not match

 
9 Replies
SweetieJean
Level 15

My federal is saying accepted on feb.10 but when I go to irs website it's saying my info does not match

Other users have reported this today, so there may be an issue at the IRS.  But be aware that it is updated only once daily, during the overnight hours.  Also, if you check too frequently, it locks you out.  Try again tomorrow.

ngrasso
Level 1

My federal is saying accepted on feb.10 but when I go to irs website it's saying my info does not match

Mine was accepted on the 13th and I have the same error

DaraLO
Intuit Alumni

My federal is saying accepted on feb.10 but when I go to irs website it's saying my info does not match

I suggest calling the Where's My Refund automated hotline instead: 1-800-829-1954; you may have a better chance of getting your refund status this way. 

 

If you're still unsuccessful in getting your refund status, just remember that Covid-19 continues to cause delays in some of the IRS processes.  I would suggest checking back periodically.

 

Reference:  Why is there no record of my return at Where's My Refund (WMR)?

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Critter-3
Level 15

My federal is saying accepted on feb.10 but when I go to irs website it's saying my info does not match

Many of my clients who were accepted for processing on 2/10 thru 2/14 already have their refunds  although the IRS  WMR?  tool still only says received  so once again the IRS tool is not functioning correctly.  

Brykuhn0711
Level 2

My federal is saying accepted on feb.10 but when I go to irs website it's saying my info does not match

Yea its still saying information doesn't match on the wheres my refund tool but turbo tax says accepted and haven't heard anything else 

Brykuhn0711
Level 2

My federal is saying accepted on feb.10 but when I go to irs website it's saying my info does not match

I called the wheres my refund number you gave it says the same thing as the website but im just not sure why I haven't heard from turbo tax or the irs about what's goin on....I got a letter in the mail my sate refund was garnished for an ems bill ...but on the turbo tax app it still shows I'm waiting on my refund

Critter-3
Level 15

My federal is saying accepted on feb.10 but when I go to irs website it's saying my info does not match

Once you have efiled the returns successfully TT gets no further updates at all ... what you see on the TT home page is all you will ever see.    If the state refund was taken it is very possible the federal return will also be taken.  

 

If you efiled your return, have you confirmed that the return was submitted and accepted by the IRS?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp


If accepted, what does the IRS tracking web site say about the status of your refund?
https://www.irs.gov/refunds


Here is an IRS Q&A with information about refunds:
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

 

Brykuhn0711
Level 2

My federal is saying accepted on feb.10 but when I go to irs website it's saying my info does not match

The irs refund tool tells me the info I entered doesn't match 

Brykuhn0711
Level 2

My federal is saying accepted on feb.10 but when I go to irs website it's saying my info does not match

Ok so I went online to the wheres my refund tool entered info it offered the option to enter file type and file date ..I did and it actually did something new it said I had to wait 24 hr after I got the email but how long does it take to get the email

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