My 2019 federal return shows that I should have gotten a refund for $2,634. I only received $1,200. What steps should I take to get the correct refund?

[bizarmag]

I never realized it last year when my federal refund showed up in my bank account. I just assumed it was the correct amount and didn’t check my return.  Must have been a major senior moment!.  So,  would like to get the rest of my refund, which is $1,434.00 and find out what IRS based my $1,200.00 refund on.  What steps should I take?

[xmasbaby0]

Are you sure the $1200 was not your stimulus check?   You should check and see if the IRS even sent your 2019 refund.  What does your account say?  Does it show that your 2019 e-file was accepted?  There are a lot of delays with 2019 refunds---so check and make sure.   Did you e-file for 2019 or did you file by mail?

Only the IRS can tell you if/why they reduced your refund.   When they change your refund they send you a letter of explanation.  TurboTax never knows about changes made to your return by the IRS or state.

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.