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Level 4

my 2017 tax and state was rejected what i have t do. please help

 
3 Replies
Level 20

my 2017 tax and state was rejected what i have t do. please help

You cannot e-file them now.  E-filing is closed for 2017 returns.  You do not say why they were rejected.  If your federal return was rejected for AGI, then all you need to do is print sign and mail the returns.  If it was rejected for something that you still need to fix, then you need to use desktop software to make any needed changes before you print and mail the returns.

 

To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS and/or your state received the return.

Level 4

my 2017 tax and state was rejected what i have t do. please help

Hello and thank you so much for your reply.  It was rejected i think for some incomplete answers.

Level 20

my 2017 tax and state was rejected what i have t do. please help

Okay then you need to use the 2017 desktop software now to finish answering the questions, then print, sign and mail it.

 

 Online preparation and e-filing for 2017 is permanently closed.  You have to download 2017 software to a full PC or Mac (not to a mobile device) and then print, sign and mail your return.  If you already paid for your TurboTax software, you can contact customer support to push a download of the software to you.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time.

To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS and/or your state received the return.